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HP COLOR LASERJET M281 – 79 ERROR CONTINUOUS REBOOT

HP rolled out a firmware update that when using non-OEM toners the printer will show a 79 error and continuously reboot the printer.   What needs to be done to resolve the error, is to downgrade the printer’s firmware to the previous version.

To downgrade the printer’s firmware, you will need to connect the printer directly to a computer with a USB cable and disable the printer’s WIFI.

Go to the printer menus and do the following

  • Choose setup menu
Printer Setup choice | Printer Repair near me
  • Choose Service
You can now enable the WIFI and hopefully, the 79 error is resolved. If you have any questions or would like for us to send out a technician to perform the downgrade for you. Call our Customer Care Group (888) 276-4666 Toll Free
  • Choose Laserjet Update
Laserjet Update - HP Laserjet M501 Printer Repair
  • Choose Manage Updates
Manage Updates - HP laserjet M608 Printer Repair
  • Choose Check Automatically
check-automatically - HP Laserjet M609 Fuer Error
  • Select <No>
no - HP Laerjet M281 fuser error
  • Choose Allow Downgrade
Allow Downbgrades - HP Color Laserjet M281
  • Select <Yes>
You can now enable the WIFI and hopefully, the 79 error is resolved. If you have any questions or would like for us to send out a technician to perform the downgrade for you. Call our Customer Care Group (888) 276-4666 Toll Free
  • Choose Allow Downgrade
You can now enable the WIFI and hopefully, the 79 error is resolved. If you have any questions or would like for us to send out a technician to perform the downgrade for you. Call our Customer Care Group (888) 276-4666 Toll Free
  • Select <Yes>
Yes - HP COLOR LASERJET M281 - 79 ERROR | CONTINUOUS REBOOT

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Download and extract the zip file from the link below.

https://printer-repair-experts.net/gossamer/rollback/m280-m281hp-laserjet-pro-m280-m281-printer-series-20200612.zip

Run App
hp-laserjet-pro-M280-M281-firmware-datecode-20200612.zip

Select your Printer to Update in the drop down

HP Color Laserjet M281 - 79 Service Error Continous Reboot

Click <Send Firmware> to begin the downgrade

Note:
The firmware downgrade can take up to 1 hour to complete. Please be patient, the printer should reboot itself when the firmware revision is complete.

After the printer completes its downgrade. You will need to disable the auto-update on the printer., so the firmware doesn’t automatically update itself and break compatibility again

  • Select Service
HP Color Laserjet M281 - 79 Service Error Continous Reboot
  • Choose Laserjet Update
You can now enable the WIFI and hopefully, the 79 error is resolved. If you have any questions or would like for us to send out a technician to perform the downgrade for you. Call our Customer Care Group (888) 276-4666 Toll Free
  • Choose Manage Updates
HP Color Laserjet M281 - 79 Service Error Continous Reboot
  • Choose Allow Downgrade Select <NO>
HP Color Laserjet M281 - 79 Service Error Continous Reboot
  • Choose <NO>
HP Color Laserjet M281 - 79 Service Error Continous Reboot

You can now enable the WIFI and hopefully, the 79 error is resolved.

If you have any questions or would like for us to send out a technician to perform the downgrade for you.
Call our Customer Care Group
(888) 276-4666 Toll Free

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