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HP LASERJET M601, M602, M603  PAPER JAM | FUSER ERROR

HP LASERJET M601 PAPER JAM
HP LASERJET M601 PERFORM PRINTER MAINTENANCE
HP LASERJET M601 MAINTENANCE KIT LOW

HP LASERJET M602 PAPER JAM
HP LASERJET M602 PERFORM PRINTER MAINTENANCE
HP LASERJET M602 MAINTENANCE KIT LOW

HP LASERJET M603 PAPER JAM
HP LASERJET M603 PERFORM PRINTER MAINTENANCE
HP LASERJET M603 MAINTENANCE KIT LOW

HP Laserjet Enterprise M601, M602, M603
Instroduction Date: November 2021

Page Speed
M601 - 45 Pages Per Minute
M602 - 52 Pages Per Minute
M603 - 62 Pages Per Minute

Toner Cartridges
CF390A (10,000 Yield)
CF390X (20,000 Yield)

The HP LaserJet M601, M602, M603 printer series is HP’s crowning high-use work group printer, providing advances in work productivity, stability, and manageability. The printer’s foremost qualities are showcased below.

Durable dependability and unique speeds
Boost productivity with print speeds as high as 45 ppm. Produce documentation with a wide variety of printing solutions, including card stock, envelopes, labels and transparencies.

Exceptional energy and paper savings
Trim energy need as much as 45%, in contrast to a bulk of competing laser printers. Lower energy usage even more with HP Auto-On/Auto-Off Technology, which turns the HP printer on or off on & off response to changes with network activity.

Secure printing alongside little involvement
Alongside HP Access Control, you can easily employ custom guidelines to HP Laserjet M602 printing devices, and produce a better printing ecosystem. Track source use, counter waste materials from unwanted documents, and present multiple authentication solutions

Affability to suit all of your goals
Modify, manage, and extend HP Laserjet M601, M602, M603 printer features, employing HP FutureSmart Firmware. Innovative Resilience makes ease of the processes of implementing personalized HP and 3rd party work-flow and document management remedies.

Overview:
HP Laserjet Enterprise M601 Series printers were developed to support the medium to large printer work groups with high volume needs, the HP Laserjet M602 printer series provides advances in manageability, productivity and security with compromising quality.  Companies can improve efficiency and workflow processes with several management tools, including the HP FutureSmart Firmware, which facilitates the process of deploying customized 3rd party and HP document management solutions.  

The HP Laserjet Enterprise M603 is Energy Star complaint and has the Auto on / Auto off feature - Which turns the printer off when not in use and turns the printer back on when the use is needed.

The HP Laserjet M603 bost a first page output of black as fast as 8.5 seconds and prints at speed of up to 62 pages per minute and a  monthly duty cycle of volume of 5,000 to 20,000 pages.  

 
     HP Laserjet M601 Loud grinding noise

Question:
Hi!  Our company office printer has a very loud squeaky noise whenever it prints.  Any idea's??

Answer:
My first suggestion is to try another toner cartridge.  This specific toner cartridge  when re manufactured tend to be more susceptible to making a squeaky noise.  

 

If you need more help with diagnosing or repairing of the printer.  Please call Printer Repair Experts support staff at (888) 276-4666 Toll Free.  
Our support staff is happy to help in any way.  You can also create a Printer Service appointment online:
 

 

     HP Laserjet M601 Error when updating the firmware

Question:
I have an HP Laser Jet M600, M601, I'm having trouble with upgrading the pritners firmware.  I've downloaded the firmware directly from hp.com but it doesn't work correctly.   I'm trying the download from the USB port from front of printer.  You can see the error i'm seeing from below pictures. 

Answer:
From the picutres above, an unsupported bundle error is usually the firmware is for a different printer or the file is corrupted from the download.
 

If you need more help with diagnosing or repairing of the printer.  Please call Printer Repair Experts support staff at (888) 276-4666 Toll Free.  Our support staff is happy to help in any way.

You can also create a Printer Service appointment online:
 https://printer-repair-experts.net/online-service-request-form

 

     HP Laserjet M601  Not Printing

Question:
We are running Mac OS X 10.8 and we are connected through an IP.  The prints use to come out fine.  Now the print queue shows stuck on "Printing-connected to printer".  We have downloaded the drivers direct from HP.  We also uninstalled and reinstalled and the issue continues.  

Answer:
By chance was the Operating System (OS) upgraded from a previous version of OS X???

Our first suggestion is to try doing a printing system reset.  

in order to perform a print system reset  do the following.

A.  Open the System Preferences
B.  Click on Print / Scan
C.  Click on the box listing the current print queue. 
D.  Select Reset Printing System
E.  Enter the Admin User Name and then enter the admin password. 
F.  Reboot the Mac.
G.  Try to setup printer again.  

If the problems continue then reset the printing system again.  

Manually erase (delete) the HP Printer software from the Macintosh computer.  go to  ~LibraryPrinters and locate the HP folder then drag the folder to the trash.
Go to ~UsersHomeUserLibraryPreferences and delete all com.apple.print.x references

Open the disk utility and Repair permission on the OS Disk.  Reboot the Mac. 

Download and reinstall the HP Printing update 2.1 installer.
 

If you need more help with diagnosing or repairing of the printer.  Please call Printer Repair Experts support staff at (888) 276-4666 Toll Free.  Our support staff is happy to help in any way. 

 

 

HP Laserjet M601 / M602 when printing from Browser 494A.04 error

Question:
We have a co pole of HP Laserjet M601 / M602 in our company that keep getting 49.4A.04 errors.  The end users that are experiencing the error tend to  print almost exclusively through the web browser.   Help needed?  Thanks 

Answer:
The error you keep seeing on your printers has been resolved with the latest firmware package.  Download the firmware bundle directly from HP.
 

If you need more help with diagnosing or repairing of the printer.  Please call Printer Repair Experts support staff at (888) 276-4666 Toll Free.  Our support staff is happy to help in any way.

HP Laserjet M600 Printing too many copies

Question:
I work at the Public Library and we currently have an HP Laserjet M602 for printing from public access computers and The printer is networked.  We are experiencing a problem when printing from Office 2010 products.  The printer will print more than one copy of the requested print document.  If more than one print is requested the printer will go crazy and print multiple copies.  The printer will display printing 1 or x number of copies and the only way to stop this is to cancel all the jobs.  We are not seeing the problem when printing from the web browsers.  The driver is HP Laserjet 600 M601, M602, M603 PCL6 HPCM600c Processor is set to WinPrint - Raw Bi-directional support is disabled.   Printer firmware version is 2305090_000468. 
I have previously installed the Universal PCL6 Driver thinking this might been the causing issue but didn't fix the problem.  I need help on this matter before we go broke on paper. 

Thanks you 

Melania

Answer:
We have figured out the root of the cause after much research and testing.  We have concluded the issue is with collate and the print drivers.  Office 2010 and Adobe Reader default settings are to collate.  If more than (1) copy is selected for some reason this would cause the printer to print multiple copies.  We tried the Universal and Standard drivers and the problem continued.  Once we installed the Postscript driver prints the amount of prints requested.  Problem solved.  Thank you.
 

if you need more help with diagnosing or repairing of the printer.  Please call Printer Repair Experts support staff at (888) 276-4666 Toll Free.  Our support staff is happy to help in any way.

You can also create a Printer Service appointment online:
https://printer-repair-experts.net/online-service-request-form

HP Laserjet M600 Paper Jam Error 59.05.60 

 

Question:
After printing several pages of a file, the printer display is showing 59.05.60 ERROR.  The display also asks "To continue turn printer off and then on again?"  Even after tuning printer on / off again the error continues to display.  This is getting darn right frustrating

Answer:
The error you are showing is a drum motor error.  I would first try a different toner cartridge.  From time to time this error can be created by the toner cartridge.  If after trying a toner cartridge and  error continues.  Turn the print off and remove the toner cartridge from printer.    Power on the printer, the printer should stop and ask for toner cartridge.    Test the drum motor with the toner cartridge removed go to  -Administration menu -diagnostics menu  -component test -test drum motor.  If the printer errors out in testing drum motor, then drum motor is defective and replace drum motor.  If the motor test passes then the culprit will be the toner cartridge, more than likely the toner cartridge has dezes up.causing the error code.  
 

if you need more help with diagnosing or repairing of the printer.  Please call Printer Repair Experts support staff at (888) 276-4666 Toll Free.  Our support staff is happy to help in any way.
 

HP Laserjet M601 50.72.11 Fuser Error

Question:
I keep getting this error 50.72.11 Fuser error.  I replaced the fuser assembly and roller from the maintenance kit and still get the error.  Please help!!!!

Answer:
1.  Remove the power plug from the outlet and then remove fuser assembly from printer.
2.  inspect for defects (damages) at the LVPS and Fuser Connectors.  (see picture below)
3.  Reinstall the fusing assembly.  make sure the assembly is seated correctly.  
4.  Reconnect the power plug, making sure to plug printer power directly to wall outlet and no power suppressors or protector. 
5.  Wait 20 minutes
6.  Power on the printer.  

If problem persist then replace the Low Voltage Power Supply (LVPS). 

 

If you need more help with diagnosing or repairing of the printer.  Please call Printer Repair Experts support staff at (888) 276-4666 Toll Free.  Our support staff is happy to help in any way.

You can also create a Printer Service appointment online:
https://printer-repair-experts.net/online-service-request-form  

HP Laserjet M601, M602, M603 PAPER JAM

During a print job, the HP Laserjet M601, M602, M603 printer prevents feeding prints, and a Paper Jam error code shows. This signals that media will be jammed within the HP Laserjet printer.

13.00 PAPER JAM

13.00.EE Paper Jam
Information
Non Specific door ajar

Remedy
Verify that each of the printer doors and all covers is shut.

13.A3.FF Paper Jam
Information
Startup jammed paper right at the Tray #3 feed sensor.

Remedy
Examine the Laserjet printer for a media jam.

13.D3.DZ Paper Jam
Information
Delayed to duplex feed paper jam

Remedy
Confirm the HP Printer for a media jam.

 

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13.E5.FF Paper Jam
Information
A Startup media jam has developed.

Remedy
Verify the HP Printer for a media jam .

13.EA.EE Paper Jam
Information
A door jam has occurred.

Remedy
Examine the HP Printer for a media jam.

13.EE.FF Paper Jam
Information
A Power up jammed paper has taken place.

Remedy
Examine the printer for a paper jam.

13.FF.EE Paper Jam
Information
A door media jam has happened.

Remedy
Confirm the printer for a jammed paper.

13.FF.FF Paper Jam
Information
A Start-Up residual paper jam has occurred (sensor).

Remedy
Examine the printer for jammed paper.

13.WX.EE Paper Jam
Information
This media jam comes about anytime a printer door is ajar while printing.

Remedy
Make certain that the hp laser printer doors are completely closed.

13.WX.FF Paper Jam
Information
Start-Up ongoing media jam
This paper jam takes place the moment the media is present at whatever of the media path jam sensors at Start-Up.  Due to the existing FW timing specifications, the presented paper jam code is 13.FF.FF, just the event log will display 13.WX.FF

Remedy
Take out the jammed paper.

13.WX.YZ Fuser Area jammed paper
13.WX.YZ Fuser wrap media jam
13.WX.YZ media jam in Tray 1
13.WX.YZ jammed paper on the inside envelope feeder
13.WX.YZ jammed paper on the inside top cover
Information
A media jam inside Fuser Assembly vicinity has transpired.
Delayed to registration paper jam, from cassette tray #1
A jammed paper happens whenever the document fails to arrive at the TOP sensor in a specified number of times from the launch of media pick up at printing through cassette tray 1 and double- sided printing.  A paper jam exists inside of the top cover.

Remedy
Take away the media jam.
See to it that paper is within standards, examine for blockages inside the fuser assembly, confirm that the T-2 feed roller is being utilized correctly.

Schedule an Onsite Serivce Appointment

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Send an email to our Customer Care Group
service@printer-repair-experts.net 

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